OneOffixx Support

Contact us!

OneOffixx Support

Do you need any technical support or have questions? The OneOffixx support team is here to help!
Open a ticket in our helpdesk or use our numerous know-how articles. Simply create your account yourself with your e-mail address and password of your choice.
Alternatively, you can also open a ticket by sending an email to:

OneOffixx Support Hotline

The OneOffixx support team is available by phone for urgent concerns. Call the following numbers for fee-based technical support:

For clients in Switzerland: +41 58 510 26 91
For clients in Germany, Austria & worldwide: +49 89 215 410 666

from Monday to Friday, 8:00 a.m. - 12:00 p.m. and 1:00 p.m. to 5:00 p.m.

Our service desk is not staffed on the following public holidays:

  • New Year's Day 01.01.
  • Berchtoldstag 02.01.
  • Good Friday var.
  • Easter Monday var.
  • Labor Day 01.05.
  • Ascension var.
  • Whit Monday var.
  • Federal holiday 01.08.
  • Christmas Day 25.12.
  • St. Stephen's Day 26.12.

Remote Support

Download the client tool for the OneOffixx desktop support via TeamViewer:

Simply Successful: All OneOffixx Support Services at a Glance

The regular hourly rate for OneOffixx support services is EUR 180 / CHF 220.

OneOffixx support package: The OneOffixx support package offers hourly rates at attractive conditions. Would you like to benefit from the OneOffixx support package? Get in touch!

Maintenance contract: Take advantage of the OneOffixx maintenance contract and get all future OneOffixx updates free of charge. Got questions on our maintenance services? We look forward to hearing from you!

OneOffixx Support Services