OneOffixx Support
Contact us!
OneOffixx Support
Do you need any technical support or have questions? The OneOffixx support team is here to help!
Open a ticket in our helpdesk or use our numerous know-how articles. Simply create your account yourself with your e-mail address and password of your choice.
Alternatively, you can also open a ticket by sending an email to: support@helpdesk.oneoffixx.com.
OneOffixx Support Hotline
The OneOffixx support team is available by phone for urgent concerns. Call the following numbers for fee-based technical support:
For clients in Switzerland: +41 58 510 26 91
For clients in Germany, Austria & worldwide: +49 89 215 410 666
from Monday to Friday, 8:00 a.m. - 12:00 p.m. and 1:00 p.m. to 5:00 p.m.
Our service desk is not staffed on the following public holidays:
- New Year's Day 01.01.
- Berchtoldstag 02.01.
- Good Friday var.
- Easter Monday var.
- Labor Day 01.05.
- Ascension var.
- Whit Monday var.
- Federal holiday 01.08.
- Christmas Day 25.12.
- St. Stephen's Day 26.12.
Remote Support
Download the client tool for the OneOffixx desktop support via TeamViewer:
Simply Successful: All OneOffixx Support Services at a Glance
The regular hourly rate for OneOffixx support services is EUR 180 / CHF 220.
OneOffixx support package: The OneOffixx support package offers hourly rates at attractive conditions. Would you like to benefit from the OneOffixx support package? Get in touch!
Maintenance contract: Take advantage of the OneOffixx maintenance contract and get all future OneOffixx updates free of charge. Got questions on our maintenance services? We look forward to hearing from you!
